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Terms of Service

Last updated October 10, 2026

This document is a plain-English draft and should be reviewed by qualified counsel before being relied upon.

These Terms of Service (“Terms”) govern your use of the TigerTradeBot website, the TigerLicense customer portal, the free paper-trading license and the live-trading subscriptions (together, the “Service”), operated by TigerCodes, LLC [PLACEHOLDER: registered address] (“we”, “us”). The software itself is governed separately by the License Agreement. By using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.

1. The Service

The Service consists of: this website and its content; the customer portal, where you manage your licenses, downloads and billing; and the licenses that activate the software. The Service is not a brokerage, exchange, or advisory service, and we never hold your funds or route your orders — those relationships exist directly between you and your broker.

2. Accounts

Licenses and orders are tied to the email address you give us, and the customer portal account for that address is where you manage them. You agree to provide accurate information, keep your credentials confidential, and accept responsibility for activity under your account. You must be at least 18 years old and legally able to enter contracts. Notify us promptly at support@tigertradebot.com if you believe your account has been compromised.

3. Free license, subscriptions and billing

  • Free paper-trading license. 12 months from issue, one per email address, no payment details required. Paper trading only: orders are simulated, and nothing is sent to a broker. It can’t be renewed or claimed again with the same email address.
  • Price and term. Live trading requires a paid subscription (plus applicable taxes), billed in advance through our payment processor, Stripe: Lite at $99 per month or $1,000 per year, or Ultimate at $299 per month or $3,000 per year. Prices may change with at least 30 days’ notice, effective at your next renewal.
  • Renewal and cancellation. Subscriptions renew automatically until cancelled. You can cancel at any time from the billing page of the customer portal; cancellation takes effect at the end of the current billing period, and live trading stays active until then. After that the license expires, and the software stops operating until you subscribe again. None of your local data is affected.
  • Plan changes. To switch between Lite and Ultimate, or between monthly and yearly billing, contact support.
  • Refunds. [PLACEHOLDER: refund policy — e.g., 14-day first-purchase refund window]. Otherwise, fees already paid are non-refundable except where required by law.
  • Failed payments. If a renewal payment fails, our payment processor retries it and we notify you by email. Your license remains valid until the end of the period you have already paid for; if payment hasn’t succeeded by then, the license expires.
  • Disputed payments. If you dispute a charge with your card issuer, the license it paid for is revoked.

4. Acceptable use

You agree not to:

  1. Use the Service in violation of any applicable law, including securities, commodities, and market-abuse laws of your jurisdiction;
  2. Share, resell, or sublicense license keys, or circumvent license enforcement;
  3. Probe, disrupt, or overload the Service, or access it by automated means other than documented interfaces;
  4. Impersonate others or misrepresent your affiliation;
  5. Use the Service to develop a competing product by systematic extraction of our content.

We may suspend or terminate accounts that violate these Terms, with notice where practicable.

5. Not investment advice

Nothing on the website or in the Service is investment, legal, or tax advice, or a recommendation regarding any security or instrument. We are a software provider, not a broker-dealer or investment adviser. Educational content, documentation, examples, and blog posts describe tools and techniques; they are not suggestions about what you should trade. Trading involves substantial risk of loss and is not suitable for every investor. See the Risk Disclosure, which is incorporated into these Terms.

6. Intellectual property

The Service and its content are owned by us or our licensors and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive right to use the Service for its intended purpose. Strategies and data you create with the software are yours; we claim no rights to them and, by design, never receive them.

7. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT ANY TRADING OUTCOME OF ANY KIND. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR TRADING LOSSES, LOST DATA, OR LOST OPPORTUNITY, ARISING FROM OR RELATING TO THE SERVICE; AND (b) OUR TOTAL AGGREGATE LIABILITY IS LIMITED TO THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. These limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose. Nothing in these Terms limits liability that cannot be limited by law.

9. Indemnity

You agree to indemnify us against third-party claims arising from your violation of these Terms or applicable law, or your trading activity.

10. Changes, governing law, contact

We may update these Terms; material changes will be posted here with a new date, and continued use after the effective date constitutes acceptance. These Terms are governed by the laws of [PLACEHOLDER: governing jurisdiction], excluding conflict-of-law rules, and disputes will be resolved in the courts of [PLACEHOLDER: venue] [PLACEHOLDER: consider arbitration clause per counsel]. If any provision is unenforceable, the rest remain in effect. Questions: support@tigertradebot.com.